CUSTOMER ACCOUNT REPRESENTATIVE
Sonoma, California • Office, Full time
At Soft Flex Company, we aim to lead our industry with simply the best products and services. We celebrate our innovative ideas and proudly inspire creativity with our passion to educate. We are dedicated to exceeding the expectations of our customers and are grateful for their continued loyalty.
Soft Flex Company is a small business that manufactures and sells jewelry-making products into the hobby, craft and jewelry industries worldwide. Located in Sonoma, CA, Soft Flex Company is building a team where each person relies on respect and honesty as a policy. We work in a creative industry and would love to find someone for this position that loves crafting as a hobby.
We are looking for a Customer Account Representative. There is nothing more important to us than our customers' experience. As a Customer Account Representative, you will be charged with making their experience the best that it can possibly be while processing orders, answering phone calls and helping with returns.
This job is 32-40 hours per week.
Requirements
- Experience in a sales or customer care position
- Knowledge and abilities using Intuit QuickBooks and MS Excel is helpful
- Type 60+ words a minute and know 10-key by touch
- Excellent organization and communication skills
- Ability to set goals and manage your own time
- Beading and/or crafting background is ideal
- Social media knowledge is a plus
- Successful completion of Criminal Background, Motor Vehicle Record, and Drug Screen checks
Benefits
The Benefits Package includes paid vacation, sick leave, paid holidays, an amazing employee discount and more.
CLICK HERE TO APPLY
-------------------------------------------------------------------------------------------
Sonoma, California • Warehouse, Full time
We are looking for a Spooler and Warehouse Assistant. There is nothing more important to us than our customer's experience. As a Spooler and Warehouse assistant, you will be charged with packaging our wire onto spools and helping with anything needed in the warehouse. This may include creating kits, organizing or helping pull and package orders.
Soft Flex Company es una pequeña empresa que fabrica y vende productos para la fabricación de joyas en las industrias de pasatiempos, artesanía y joyería en todo el mundo. Ubicada en Sonoma, CA, Soft Flex Company está formando un equipo en el que cada persona confía en el respeto y la honestidad como política. Trabajamos en una industria creativa y nos encantaría encontrar a alguien para este puesto que ama la artesanía como pasatiempo.
Buscamos un Asistente de Spooler y Warehouse. No hay nada más importante para nosotros que la experiencia de nuestros clientes. Como asistente de Spooler y Warehouse, se encargará de empaquetar nuestro alambre en carretes y ayudar con cualquier cosa necesaria en el almacén. Esto puede incluir crear kits, organizar o ayudar a extraer y empaquetar pedidos.
Este trabajo es de 32 a 40 horas a la semana. No se requiere experiencia.
Está bien si no habla inglés. Sin embargo, debe tener documentación válida para trabajar en los Estados Unidos.
El paquete de beneficios incluye vacaciones pagadas , licencia por enfermedad, días feriados pagados, un increíble descuento para empleados y más.